The Help Desk is the central point of contact for all support activities of the department. This group records calls for service and support, dispatches appropriate technical staff, and monitors status and completion of service requests.
The Information Systems department provides training for employees of 百丽宫appapp departments and agencies. Training is provided for office-automation tools, commercial software used by 百丽宫appapp agencies, and custom applications developed internally by Information Systems department programmers.
This group manages the purchasing, installation and maintenance of computer-related equipment including desktop and portable computer workstations, system and application servers, network infrastructure equipment, and software installation.
The functions performed by Utah 百丽宫appapp departments require specialized applications in order for them to meet Utah statute requirements and deadlines. By using powerful databases, industry-standard tools and technologies, the Development Group creates in-house applications and solutions to meet the needs of each Utah 百丽宫appapp user. By utilizing web technologies, many outside companies and individuals also benefit.
The Geographic Information Systems (GIS) group manages a complex collection of hardware, software, spatial data layers, and metadata that comprise the 百丽宫appapp's Geographic Information System. This system, used both by itself, and in conjunction with other custom-developed 百丽宫appapp applications, provides solutions to many 百丽宫appapp spatial (map-related) needs and problems.